Policies

*High winds, precipitation and thunderstorms pose hazards for the safe operation of our inflatables. Our policies below outline the treatment of rentals when encountering such unfavorable weather conditions. Also, normal weather policies, and some other special cases that will cause an order to be canceled by us.

Cancellation/Reschedule (normal weather conditions)

1. In the event customer postpones event date due to non-weather related conditions, Risitas Party Rentals will make every effort to reschedule rental of the same units) on an alternate date. When the same units) are unavailable for the rescheduled date, similar or like units may be available.

2. All cancellations 48 hours or more before a scheduled rental will result in the deposit and any other monies paid being held as a rain check which can be used at a later date (valid for up to 1 year). NO REFUNDS, only rain checks for rescheduling a new date.

3. Cancellation within 48 hours of a scheduled rental not weather-related will result in a forfeit of the paid deposit plus any amount paid towards the rental, neither refundable nor credited back to the customer. No refunds, nor Rain Checks.

1. In the event customer postpones event date due to inclement weather, Risitas Party Rentals will make every effort to reschedule rental of same units on an alternate date. When same units are unavailable for the rescheduled date, similar or like units of equal value, if available, shall be provided.

2. If for some reason your second scheduled date needs to be rescheduled again, Risitas Party Rentals reserves the right to cancel your order and your deposit will be forfeited.

3. In the event rented units) are installed at the event site, event date is considered official and will not be rescheduled.

1. At Risitas Party Rentals your children's safety is our top priority and we will make every effort to deliver and set up each and every rental reservation however due to increased chances of injury or electrocution we cannot set up if it is actively raining. For safety reasons Risitas Party Rentals reserves the right to cancel the rental due to inclement weather.

2. Customers shall have right of severe weather cancellation up to the day of the rental. Upon installation of units), however, unit(s) shall be considered rented and subsequently non-refundable.

3. This policy is limited to justifiable weather cancellations only and does not apply to ANY other reason for customer cancellation.